Revenue Cycle Management
Keep patient and insurance billing moving with dedicated revenue cycle support.
Patient and insurance billing · Payment collections · Coverage and claims resolution · Denial management
Healthcare specialistsSuitable for healthcare companies
Hire full-time remote Healthcare Staffin the Philippines.
Hire healthcare professionals, including licensed Registered Nurses, and save up to 70% on labor compared to hiring locally.
Real Healthscope staffPhilippine operations
Up to 70%Lower staffing costs
<3%Annual employee churn
4-8 weeksTypical team launch
US hoursYour systems + schedule
Certified operations.
Healthcare-ready controls.
Healthcare
Build an offshore team with Healthscope.
For more than a decade we have delivered cost-effective staffing solutions tailored to the intricacies of the US healthcare system. We excel in sourcing exceptional talent to provide your patients the same (or better!) service, at a fraction of the cost.
Patient Services
Help patients navigate registration, coverage, and appointments with clear, responsive support.
Patient registration and inquiries · Insurance verification and pre-authorizations · Appointment scheduling and benefits explanations · Equipment delivery coordination
Patient Care
Support patients throughout their care journey with timely check-ins and follow-up.
Pre-surgery questionnaires and instructions · Treatment and medication compliance calls · Patient progress monitoring · Well-being checks and concern escalation
Healthcare
Extend your healthcare operation.
Build capacity beyond patient-facing roles with dedicated specialists who keep your day-to-day work moving. We recruit people who fit your workflows, systems, and schedule while Healthscope provides local management and operational support.
Administrative & Customer Service
Keep daily operations organized with dedicated administrative and customer service support.
Incoming call handling · Document filing and CRM updates · Executive calendar management · Travel booking
Human Resources
Support your people and processes with experienced offshore HR professionals.
Recruitment and employee relations · Policies and compliance · Performance management · Training and development
Finance & Accounting
Keep your finances organized with reliable offshore accounting support.
Bookkeeping and financial reporting · Accounts payable and receivable · Payroll management · Budgeting, forecasting, and analysis
From role to operation
You direct the work.Healthscope runs the platform.
Dedicated people join your tools and workflows. We handle recruiting, employment, workplace, security, and local support.
- 01Define the workRoles, volume, systems, schedule, and the outcomes that matter.
- 02Meet the shortlistReview qualified candidates and select the people who fit your team.
- 03Launch your wayYour workflows, your tools, your hours, with local support around the team.
- 04Improve and scaleTrack performance, strengthen the process, and add capacity when the work proves it.
Hear the difference
Leader invoice work.
English is taught as a second language from primary school onwards in the Philippines. Our staff speak college-level English, and we have more than a decade of experience hiring for English-language skills.
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ErikaHealthscope team member
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RaymondHealthscope team member
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CherryHealthscope team member
Healthscope No-Risk Service Guarantee
Start with confidence.Not a leap of faith.
$0No upfront staffing cost
AFTERInvoiced after service
30DFirst-month satisfaction guarantee
Frequently asked questions
FAQs
What kind of roles can I offshore?
Any role where staff work from home is a role that can be offshored. Read about it on the Wall Street Journal: The Next Wave of Remote Work is About Outsourcing Jobs Overseas
What does offshoring cost?
You can save up to 70% compared to onshore staffing costs. There are higher savings for more complex or senior roles. For example, higher savings are possible for a registered nurse than a patient service representative.
How long does it take to get set up?
On average, it takes 4-8 weeks to recruit and hire a team, depending on the roles, level of seniority, and how many staff are needed. For certain back office roles we keep a pool of candidates and can activate in as little as two weeks. Have a specific need? Get in touch.
What hours do offshore staff work?
Your team will work in your time zone, or whatever hours you specify. There are 1.4 million BPO workers in the Philippines and culture is built around 24-hour life. 75% of BPO workers work for US-based businesses and working nights corresponding with US business hours is very common. Office hubs, restaurants, stores, and public transport are available at all hours of the day.
Where are your offices located?
Our employee offices are located in Metro Manila and Angeles City:
Healthscope Manila Operations Center
Pasig City, Metro Manila. Suite 22nd Floor, Tycoon Building Pearl Drive, Ortigas Central Business District (CBD), Pasig City, Philippines 1600.
Healthscope Pampanga Operations Center
Angeles City, Pampanga. Level 15 eNTEC2 Building, Nepo Center, Teresa Avenue, Angeles City, Philippines 2009.
What kind of technology do you use?
All in-office staff are equipped with Windows-based systems with dual monitors and noise canceling headphones. Our offices have high capacity dedicated internet lines into the USA capable of voice and data, with a backup line from a second provider if required. Work From Home employees’ equipment is provided on a case-by-case basis.
How do you protect client security?
We use dedicated VPNs to access client systems and do not keep client data on our servers. Staff use client-supplied VoIP, email, and Slack. We operate strictly to USA HIPAA and HITECH compliance standards and are ISO/IEC 27001:2022 and ISO 9001:2015 certified.
Build the team yourreputation requires.
Tell us the work, schedule, and standard. We’ll show you a practical path to a dedicated Healthscope team.